Thursday, November 27, 2014

Night Manager. Immediate start.


adolphus group hotel reeception


We are looking for an experienced Night Manager with excellent communication skills and English and representative outlook for a position in a four star hotel.

Your duties will be:

  • Deliver excellent customer service and maintain a high standard of customer management at all times 
  • Fulfill all reasonable requests from guests, to ensure their comfort, satisfaction and safety 
  • Ensure that our hotels are operated safely at all times 
  • Undertake overnight responsibility for reception, checking guests in and out, taking reservations and dealing with all telephone enquiries 
  • Maintain knowledge of all company promotions and hotel pricing, to provide information to guests, on request 
  • Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services; be accountable for guests’ safety and comfort 
  • Complete security checks at hourly intervals throughout the night 
  • Complete manager’s log book and maintain accurate records of all fire safety checks carried out during the shift 
  • Undertake additional administration duties, as requested by either the hotel manager or the pub manager 
  • Adhere to company policy for reporting accidents and incidents 
  • Maintain personal knowledge by completing in-house training, attending courses and completing workbooks 
  • Always adhere to all company policies and procedures and licensing laws 
  • Be involved and contribute at team meetings 
  • Carry out instructions given by the management team and head office



IF INTERESTED KINDLY APPLY (here) or send your CV to cv@adolphusgroup.com putting in the subject line the position you are applying for.

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