Thursday, November 27, 2014

Night Manager. Immediate start.

adolphus group hotel reeception

We are looking for an experienced Night Manager with excellent communication skills and English and representative outlook for a position in a four star hotel.

Your duties will be:

  • Deliver excellent customer service and maintain a high standard of customer management at all times 
  • Fulfill all reasonable requests from guests, to ensure their comfort, satisfaction and safety 
  • Ensure that our hotels are operated safely at all times 
  • Undertake overnight responsibility for reception, checking guests in and out, taking reservations and dealing with all telephone enquiries 
  • Maintain knowledge of all company promotions and hotel pricing, to provide information to guests, on request 
  • Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services; be accountable for guests’ safety and comfort 
  • Complete security checks at hourly intervals throughout the night 
  • Complete manager’s log book and maintain accurate records of all fire safety checks carried out during the shift 
  • Undertake additional administration duties, as requested by either the hotel manager or the pub manager 
  • Adhere to company policy for reporting accidents and incidents 
  • Maintain personal knowledge by completing in-house training, attending courses and completing workbooks 
  • Always adhere to all company policies and procedures and licensing laws 
  • Be involved and contribute at team meetings 
  • Carry out instructions given by the management team and head office

IF INTERESTED KINDLY APPLY (here) or send your CV to putting in the subject line the position you are applying for.


    Post a Comment